As part of our ongoing commitment to improving customer experience and
delivering even greater value, Epoch Batteries will be transitioning to
an exclusive dealer-based sales model effective July 9, 2025.
Starting on this date, we will no longer offer direct-to-consumer sales
through our website. Instead, all product purchases will be made through
our growing network of authorized dealers.
This strategic shift is designed to:
• Provide faster, more personalized support through knowledgeable local dealers
• Improve product availability and delivery times across regions
• Streamline logistics to serve you more efficiently
• Accelerate the launch of new and innovative products by focusing our resources
• Strengthen long-term partnerships with trusted installers and service providers
Epoch Batteries now supports an extensive and rapidly expanding dealer network across North America and internationally. Our authorized dealers are carefully selected to provide:
• Expert product guidance
• Local inventory and faster fulfillment
• Hands-on support before, during, and after the sale
We're also enhancing our website with a dealer locator tool, making it easy to find a trusted partner near you.
We understand that some customers may wonder if this change will result in increased pricing.
The answer is no. In fact, we believe this transition will help reduce overall costs to customers over time by:
• Streamlining our distribution and support model
• Reducing overhead tied to direct-to-consumer fulfillment
• Leveraging the efficiency and scale of our dealer partnerships
Our goal is to deliver more value—not higher prices—by ensuring you receive top-tier products, faster service, and expert support.
While you’ll no longer purchase products directly from us online, this change will significantly improve your overall experience—from faster service to easier access to support and new products.
We’re confident this evolution will better serve our customers and partners alike, and we’re excited for what’s ahead.
If you have questions or need assistance locating a dealer, contact us or visit our Dealer Locator to get started, using the buttons below.
Thank you for being part of the Epoch Batteries community!
