MANUFACTURER'S LIMITED WARRANTY

If your battery is not registered within 90 days of purchase, warranty will begin at manufacturer date of battery. Proof of ownership is required. Warranties are not transferable.

Product Registration Page

WARRANTY DETAILS

Epoch Essential Models - Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in year one (1) through three (3) the manufacturer will replace the defective battery free of charge with a similar product. Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in years four (4) and five (5) a similar product will be offered at 40% off the retail MSRP listed at the time of the offer. Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in years six (6) through eleven (11) a similar product will be offered at 25% off the retail MSRP listed at the time of the offer.

48V GC2 Golf Models - Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in year one (1) through three (3) the manufacturer will replace the defective battery free of charge with a similar product. Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in years four (4) and five (5) a similar product will be offered at 40% off the retail MSRP listed at the time of the offer. Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in years six (6) through eleven (11) a similar product will be offered at 25% off the retail MSRP listed at the time of the offer.

All Other Models - Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in year one (1) through five (5) the manufacturer will replace the defective battery free of charge with a similar product. Should the manufacturer deem a valid warranty claim exist and battery(s) are unable to be repaired in years six (6) through eleven (11) a similar product will be offered at 25% off the retail MSRP listed at the time of the offer.

BATTERY (LiFePO4) WARRANTY COVERAGE

11 YEAR LIMITED WARRANTY

EDG Sales International LLC (the Manufacture, hereafter “Epoch Batteries”) warrants each Epoch Battery branded Lithium Iron Phosphate (LiFePO4) battery (“the Battery”) sold by Epoch Batteries or any of its authorized distributors or dealers, to be free of manufacturers defects for a period of 11 years (“the Warranty Period”) from the date of sale as determined by buyer’s sales receipt.

WARRANTY EXCLUSIONS
This Limited Warranty does not cover any Battery subjected to the following conditions:

• Damage due to being unsecured or insufficiently secured
• Improper installation, use, maintenance, or service
• Loose battery terminal connections
• More than 4 batteries connected in series (above 48V)
• Reverse polarity connections
• Inappropriate storage conditions as defined by Battery Owner’s Manual including but not limited to, exposure to extreme ambient temperatures above 140F or below -40F, fire, or water submersion, and/or storing Battery in a completely discharged state
• Any short circuit caused by accidental, intentional, or inadvertent connection of the positive and negative terminals
• Damage caused by impact, accident, collision, or drop
• Under/over charging the Battery as defined in its respective Battery Owner’s Manual
• Use with other third-party product(s) which fail
• High resistance as a result of corroded terminals, poor crimps, or insufficient cable size
• Battery that fails as a result of a faulty electrical system
• Battery that has been opened, modified or tampered with in any way.
• Battery that was used for applications other than which it was designed and intended for, including repeated engine starting, or drawing more amps then the battery is rated to continually discharge in its respective specifications
• Battery that has not been charged for over 1 year (batteries need to be charged periodically to maintain Battery cell health)
• Battery that has been used in a commercial application where it is cycled to more than 80% depth of discharge repeatedly within 24 hour periods.

Epoch Batteries

164 Andrew Drive

Stockbridge, GA 30281

1-888-501-1846

EPOCH ACCESSORIES

1 YEAR LIMITED WARRANTY

EDG Sales International LLC (the Manufacture, hereafter “Epoch Batteries”) warrants each accessory component including chargers, fuel gauge, voltage reducer and all other accessories sold by Epoch Batteries or any of its authorized distributors or dealers, to be free of manufacturers defects for a period of 1 years (“the Warranty Period”) from the date of sale as determined by buyer’s sales receipt.  All accessory components are covered for 1 year full replacement.